Betting Rules

1. General betting requirements

Casino Infinity is intended for eligible players in Australia who are legally permitted to participate in online gambling. You are responsible for checking that online betting is lawful for you in the place where you are located. You must also comply with any age, identity, location and account requirements that apply to your use of the platform.

You may only use an account that has been registered in your own name. Accounts must not be shared, sold, transferred or used by another person. You are responsible for keeping your login information private and for all activity carried out through your account, unless you notify the platform promptly that your account may have been accessed without permission.

Before placing a bet, check the selection, market, odds, stake, potential return and any other information shown on the confirmation screen. You are responsible for ensuring that your instructions are correct. A bet may be accepted only when it has been recorded by the platform and a confirmation is displayed or otherwise made available in your account.

The information displayed on the platform is provided for betting purposes and may change before a bet is accepted. Prices, markets, game availability and other details are not guaranteed until the relevant wager has been confirmed. A displayed price or market may be removed, suspended or corrected where necessary.

Account and payment responsibilities

• You must provide information that is accurate, complete and kept up to date.
• You must complete any identity, age, location or source-of-funds checks that may be required.
• Funds used for betting must belong to you and must not be connected with unlawful activity.
• You must not use the platform for fraud, money laundering, market manipulation or any other prohibited purpose.
• You should review your account history regularly and report anything that appears incorrect or unauthorised.
• A wager may be refused, limited, suspended or cancelled where this is permitted by the applicable rules or law.

Casino Infinity may suspend or restrict account access where information is incomplete, where a rule may have been breached, where activity requires review, or where this is necessary to protect players and the integrity of the platform. Any review or action will be handled in accordance with the applicable Terms and Conditions and legal requirements.

2. Placing, accepting and cancelling bets

A bet is an instruction to wager an amount on a selected outcome, market or game. The available minimum and maximum stakes, accepted payment methods and any other restrictions are shown on the platform or in the applicable rules. You should not assume that the same limits or conditions apply to every market, game, account or promotion.

A bet is generally treated as valid only after it has been accepted and recorded. Selecting an outcome or entering a stake does not, by itself, guarantee acceptance. If a bet is rejected, interrupted or not confirmed, it should not be treated as accepted. Where a technical issue causes uncertainty, check the account history before attempting to place the wager again.

Before confirmation

1. Select the intended game, event, market or outcome.
2. Enter the stake and review the price or payout information shown.
3. Check any conditions, exclusions, closing times or special settlement rules.
4. Confirm that the account and payment details are correct.
5. Submit the bet only when you are satisfied that the information is accurate.
6. Retain the confirmation or transaction reference shown in your account.

Once a bet has been accepted, it may not be changed or cancelled unless the applicable market, game or promotional rules expressly allow it. A request to cancel a bet is not effective until it has been confirmed by the platform. Closing a browser, losing an internet connection or leaving the betting screen does not automatically cancel an accepted wager.

Bets may be declared void or adjusted where there is a clear error, a technical malfunction, an incorrectly displayed price, a market being offered in error, a failure of the relevant event or game, or another circumstance covered by the applicable rules. Where possible, affected players will be treated consistently and in accordance with the relevant terms.

If the platform identifies multiple bets that appear to have resulted from a system fault, duplicated transaction or other error, those transactions may be investigated. The platform may correct an obvious mistake where permitted. You should not attempt to exploit a known error or continue betting after becoming aware that information is being displayed incorrectly.

Promotional and bonus-related bets

Any promotional bet, bonus, free-play offer or other incentive is governed by its own promotional terms. Those terms may include eligibility requirements, qualifying transactions, expiry conditions, game or market restrictions and rules about withdrawals. If promotional terms conflict with a general rule, the specific promotional terms will apply to the relevant offer, to the extent permitted by law.

3. Results and settlement

Bets are settled using the official result or outcome specified in the applicable market or game rules. The relevant source may differ depending on the event or product. A result is not necessarily determined by a live display, commentary, media report or unofficial source. Where a published result is later corrected, the platform may review and amend settlement in accordance with the applicable rules.

Each market or game may have its own rules for determining a winner, including rules about regular time, extra time, postponements, abandoned events, disqualifications, changes of venue, player participation and other circumstances. Always read the market information before betting, particularly where an event can be affected by changes or interruptions.

Common settlement situations

• A postponed event may remain open, be rescheduled or be declared void, depending on the relevant market rules.
• An abandoned or interrupted event may be settled only if the stated conditions for settlement have been met.
• A change of venue, surface, format or scheduled distance may affect whether a market stands.
• A participant who does not start may be treated differently from a participant who starts but does not finish.
• A dead heat or tied result may be settled under the dead-heat or tie rules shown for that market.
• A game or event that cannot be completed may be subject to specific voiding or partial-settlement rules.
• A market can be settled using the result at a particular point in time where that point is stated in the market description.

For multi-selection or combination bets, one void or amended selection may affect the overall bet. The result may be recalculated under the rules for that type of wager. A selection that is settled as a loss will normally affect the whole combination, while a selection that is void may be removed or otherwise treated as specified by the applicable rules.

Casino and other game outcomes are determined by the rules and result generated for the relevant game. You should review the individual game information for details about winning combinations, paylines, rounds, features, jackpots, interruptions, malfunction provisions and the treatment of incomplete plays. A game result may be cancelled or corrected where a malfunction or material error has affected the outcome.

Settlement information is normally made available through the account or relevant betting history. If you believe a result or settlement is incorrect, retain the bet reference and raise the issue through the available support process as soon as reasonably possible. Reviews require sufficient information to identify the transaction and may take account of the applicable rules, system records and official results.

4. Integrity, safety and responsible gambling

Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Outcomes are uncertain, and past results, trends or personal opinions do not guarantee a future result. Only wager money that you can afford to lose, and set a personal budget before you begin.

Practical ways to stay in control

• Set spending and time limits before playing and keep to them.
• Do not chase losses by increasing stakes or placing additional bets.
• Take regular breaks and avoid betting when tired, distressed, angry or under the influence of alcohol or other substances.
• Keep gambling separate from essential household spending and never borrow money to bet.
• Use available deposit, spending, session or activity controls where offered.
• Consider a temporary break or account self-exclusion if gambling is becoming difficult to manage.
• Speak with a qualified gambling support service or health professional if you are concerned about your gambling.

You must not place bets on behalf of another person, ask another person to place bets for you, or use the platform to influence or manipulate an event or game. Suspicious activity, collusion, account misuse, fraudulent conduct and attempts to interfere with an outcome may result in account restrictions, cancellation of affected bets or further action under the applicable rules and law.

If you believe a betting transaction, account balance or game result is incorrect, check your account history and keep relevant details such as the date, time, market, stake and reference. Raising a concern promptly can help with an accurate review. Casino Infinity may use platform records and other reliable information when investigating a dispute or suspected technical issue.

These Betting Rules are general information and do not replace the full Terms and Conditions or the rules displayed for a particular market or game. The most specific rule applying to the relevant wager should always be read before betting. Rules may be updated from time to time to reflect product changes, technical requirements or legal obligations. The version available on the platform at the time of your activity will generally be the relevant version, subject to any applicable rights and requirements.