Welcome Bonus
100% up to $1,000 + 200 Free Spins
No bonus code needed - claim via live chat
Min. Deposit
$30 AUD
Wagering (deposit bonus)
35× deposit + bonus
Wagering (free spins)
40× winnings
Max Bet While Wagering
$7.50 AUD

Casino Infinity Promo Code: How to Activate Promotions

Looking for a Casino Infinity promo code? The welcome package uses a live-chat claim instead, so there is no code to enter. Here is how to activate the offer and what to check before making a promotional deposit.

Casino Infinity holds a gaming licence issued under Curaçao jurisdiction by Antillephone N.V., licence number 8048/JAZ, and is operated by Rabidi N.V. (registration number 151791).
  1. OperatorRabidi N.V.
  2. Established2023
  3. Total Games11,113 across 76 providers
  4. Payment Methods30 options including crypto, cards & e-wallets

Casino Infinity promo code claims happen in live chat

For Casino Infinity in Australia, the welcome package does not use a promo code. You claim it by contacting live chat, which is available 24 hours a day, seven days a week. That means you do not need to search for a string of letters or paste a code into the cashier.

The offer still has account and deposit conditions. You need to register, complete the required verification and make the qualifying deposit before asking support to activate it. During registration, you can opt in or opt out of Bonuses, so choose the option that matches how you want to use the account.

Live chat replaces the promo code

The welcome package is claimed through live chat and does not need a bonus code. Contact support within the claim period and follow the activation instructions for your account.

This is a simple process, but it is worth doing in the right order. Create the account first, complete verification, check the payment method and then contact chat. Honestly, this is the part most people skip: activating the promotion before they start playing.

How to activate a promotion without entering a code

The claim process starts with registration. Players must be at least 18 years old, and KYC identity and age verification is required after registration. Once the account is ready, you can make the required deposit and ask live chat to apply the welcome package.

  1. Open registration

    Select the "Register" button and enter your email address and password. Choose your country and currency, agree to the terms and conditions, then select sign up.

  2. Complete verification

    Finish the required account checks. This includes KYC identity and age verification before you use the account for play.

  3. Choose your bonus preference

    During registration, opt in to Bonuses if you want to claim an available promotion. You can also opt out at this stage.

  4. Make the qualifying deposit

    For bonus eligibility, the minimum deposit is $30. Check your payment method first, because Neteller and Skrill deposits do not qualify for the welcome package.

  5. Contact live chat

    Ask the 24/7 support team to activate the welcome package. No promo code is needed for this request.

The welcome claim period is 10 days, so do not leave the chat request until the last moment. The standard package also has wagering rules and a maximum bet of $7.50 while a wagering requirement is being cleared. Those terms apply to the promotion after activation, rather than to the act of entering a code.

If you decide to use a promotion, keep the account activity in the same order: activate first, meet the conditions and then request a Withdrawal. A Withdrawal request before claiming or while a bonus is active voids bonus eligibility.

The Weekend Reload Bonus is tied to specific days

For returning players, Casino Infinity also offers a Weekend Reload Bonus. It provides a 50% deposit match up to $1,050 when you make at least a $30 deposit from Friday to Sunday.

This promotion is separate from the welcome claim route, so check the campaign conditions before depositing. The important practical details are the deposit minimum, the days it runs and the maximum match. A promo code is not needed for the welcome package, while other promotions should be activated using the instructions shown with that particular offer.

PromotionMinimum depositRewardValid period
Weekend Reload Bonus$3050% match up to $1,050Friday to Sunday

If the timing suits you, make sure the deposit lands during the stated period. It is also sensible to confirm the promotion status in your casino account before you play, especially if you have more than one offer available.

Cashback and VIP rewards use different promotion routes

Not every reward is built around a promo code or a first deposit. Live casino players can access a separate 10% cashback welcome offer. It cannot be combined with the standard welcome package, so choose the promotion that fits the way you plan to play.

There is also weekly Live Cashback of up to 25% on live casino losses. The minimum cashback amount is $10 and the maximum is $300. This gives live casino players another way to receive a promotion without looking for a code.

  • Live Cashback is calculated weekly on live casino losses.
  • The cashback amount starts at $10.
  • The maximum cashback amount is $300.
  • The live casino welcome cashback is 10%.
  • The live casino welcome cashback cannot be combined with the standard welcome package.

The VIP Programme adds various VIP rooms, weekly cashback and weekly reload bonuses. Casino Infinity also runs daily, weekly and seasonal tournaments, with Cupid loot boxes appearing among its promotions. These are account-based promotional features, so use the conditions shown for the reward you choose rather than trying to apply a general promo code.

A Bonus Crab feature is available to players as well. Its availability is another reason to check the promotions area of your account before making a deposit, since different rewards can have different activation steps.

Payment and Withdrawal rules worth checking first

Casino Infinity supports 30 deposit methods, including Visa, Mastercard, Neosurf, bank transfer, Apple Pay, Neteller, Skrill and cryptocurrencies such as Bitcoin, Ethereum, Tether, Solana and Litecoin. Deposits are processed instantly, and there are no processing fees on deposits or withdrawals.

ItemTermWhat it means for you
Bonus-eligible deposit$30 minimumUse at least this amount when an offer requires the qualifying deposit.
Excluded methodsNeteller and SkrillDeposits through these methods do not qualify for the welcome package.
General minimum deposit€20This is the general minimum outside the $30 bonus-eligibility requirement.
Maximum deposit€5,000Deposits are subject to this maximum.
Processing feesNoneCasino Infinity does not charge processing fees on payment methods.

Promotional play can also affect when you request a payout. A Withdrawal request made before claiming or while a bonus is active voids bonus eligibility. If you are using an offer, finish the relevant promotional steps before asking for your funds.

Check the payment method before depositing

Neteller and Skrill deposits do not qualify for the welcome package. For bonus eligibility, the minimum deposit is $30.

KYC identity and age verification is required for withdrawals and account use. Keeping your account details accurate can make the verification process easier when you later request a payout.

Support and mobile access make code-free claims easier

Live chat is the main contact point for the welcome claim, and it operates 24/7. Email support is also available, with replies within 24 hours. Support languages include English, French, German, Italian and Spanish.

You can access the account on mobile through a browser or a downloadable web-app shortcut for Android and iOS. The mobile experience includes the casino games and customer support, so you can contact live chat without needing to use a desktop computer.

If you want to ask about a promotion, keep your message clear. Mention the offer name, confirm that you have made the qualifying deposit and ask whether the account is ready for activation. That gives support the useful details without relying on a promo code.

Use the live-chat channel for the welcome package claim.
Complete KYC identity and age verification after registration.
Check the deposit method before making a promotional payment.
Keep the $30 minimum in mind for bonus eligibility.
Contact support within the 10-day claim period.
Use self-exclusion through customer support if you need a break from gambling.

Promotions are best treated as entertainment, not as a way to chase losses. Casino Infinity provides a self-assessment test, self-exclusion through customer support and links to Gambling Therapy and Gamblers Anonymous.

Promo Code: your questions

How does the Casino Infinity welcome package handle promo codes?

It does not require a promo code. Claim the package by meeting the account and deposit conditions, then contacting live chat for activation.

What is the quickest way to claim an offer?

Register, complete KYC verification, opt in to Bonuses, make the qualifying deposit and contact the 24/7 live-chat team.

How long is the welcome claim period?

The claim period is 10 days. Contact live chat within that time to request activation.

What is the minimum deposit for bonus eligibility?

The minimum deposit for bonus eligibility is $30. The general minimum deposit is €20.

Which payment methods do not qualify for the welcome package?

Neteller and Skrill deposits do not qualify. Casino Infinity also accepts cards, bank transfers, e-wallets, mobile payment options and cryptocurrencies.

What Weekend Reload Bonus is available?

The Weekend Reload Bonus offers a 50% deposit match up to $1,050 on a minimum $30 deposit made from Friday to Sunday.

How much Live Cashback can I receive?

Live Cashback pays up to 25% of live casino losses weekly. The minimum cashback amount is $10 and the maximum is $300.

What happens if I request a Withdrawal while a bonus is active?

A Withdrawal request before claiming or while a bonus is active voids bonus eligibility. Complete the relevant promotional steps before requesting your payout.

How can I contact Casino Infinity about a promotion?

Live chat is available 24/7. Email support is also available, with responses within 24 hours, and support is offered in English, French, German, Italian and Spanish.